Privacy Statement

We are committed to protecting your privacy. This Privacy Statement explains how we collect, use, and safeguard your personal information.

Information We Collect

When you provide the following data with us via our website and other channels, we store:

• Your email address
• The date you started (or intend to start) freelancing

We do not collect any other personal information.

Use of Information

We use the email addresses we collect solely for the purpose of communicating with you about our products, services, and promotions. We will never sell, rent, or share your email address with third parties for their marketing purposes.

We use the date you started freelancing to tailor content we provide you, i.e. if you’re an established freelancer, we’re not going to send you things about getting started.

Data relating to your freelancing start date may be aggregated into an overall report on our user base, i.e. so we are able to see what proportion of our audience are new freelancers, etc.

Data Retention

We will retain your data in our records for a maximum period of two years after your last interaction with us, such as opening one of our emails or responding to a communication from us. After this period, any personally identifying information (especially your email address) will be securely removed from our systems.

Subprocessors

We do not directly share your data with any third parties, however we do use third-party platforms to manage data and send emails. Whilst those third-parties do not have rights to access your personal data, their privacy policies may affect your rights. You can read their Data Processing Addendums here:

• Buttondown: https://buttondown.email - used for sending you emails
• Airtable: https://www.airtable.com/company/dpa - used for storing survey data
• Fortrabbit: https://www.fortrabbit.com/data-processing - used to host our website and databases

Data Removal

You may request at any time to view what data we hold on you, or have your data removed entirely. Please contact [email protected] for any requests.

Data Security

We take reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page.

Contact Us

If you have any questions or concerns about our Privacy Statement, please contact us at [email protected]

Last updated:

• July 22, 2024 - modification of what data we store (adding your freelance start date), and how we use that data. Addition of subprocessors list.
• July 5, 2024 - modification of contact email addresses